Need Help?
  • Good to know
  • Medical Questions
  • How do I know which orthotics are right for me?

    Our custom orthotics are based on your specific needs whether it is for everyday use, work or any sport activity. Simply choose the type, according to your activity and we will design & produce the perfect pair for you, based on your footprints and any other details you provide. Our live chat agents are also available on our website to help guide you through the selection process if needed.

  • What's the price range?

    Upstep's custom orthotics, which are designed by a top podiatrist, are priced between $189 - $239 , while medical practitioner designed custom orthotics are usually priced between $300-$600

  • Are they made to the actual shape of my foot?

    Yes. Each one of our orthotics is designed with you in mind. We use your footprint, as well as the information you provide during the ordering process. This includes your foot condition, your activities and any other details you may wish to include.

  • What if they don't work for me?

    Our customers happiness is our top priority. It is important to understand that due to the unique nature of custom orthotics, sometimes they may need adjusting to get them just right for you. We stand behind our product and want you to be happy. We offer a risk-free, 60 Day money back guarantee! If you’re not satisfied, we can make any adjustments or simply return them within 60 days for a full refund!

  • Can I wear them in any shoe?

    Most orthotics will fit more than one type of shoe as shown in the product page. However, don’t expect a pair made for hiking to fit your favourite ‘night out on the town’ elegant shoes.

  • What do we do for returning customer

    It is much easier to order extra pairs as the scan of your foot is kept on record for 5 years meaning that you can have the confidence to get extra pairs for any shoe or sport

  • Why do custom orthotics cost more than off the shelf insoles?

    This is just like comparing an off the peg suit against a made to measure one. The craftsmanship that goes into our orthotics means that cost are increased accordingly but the also that the fit and quality are excellent.

  • I am on my feet all day - do you have a solution?

    We know that if you are on your feet all day you need extra help. If your job has you standing all day, we will combine the design and materials specifically for you and the demands of your occupation.

  • Sport specific orthotics - what makes them so special?

    We combine design and materials with in an depth knowledge of sports biomechanics to make the ultimate sports orthotic for every sport. Every sport design has specific elements that help the foot perform its best.

  • Do your orthotics help any foot problems?

    Our podiatrist is able to make orthotics for nearly all foot problems. You will see a list all the most common ones when ordering your own orthotics and you will be able to tell us more about your problem if needed.

  • What should I do if I don’t have a diagnosis?

    Don’t worry. Just let us know where it hurts and we will help you get you the right solution. During the order process you will have the opportunity to show us where it hurts using a simple drawing of the foot.

  • Can my own Doctor’s advice or prescription be added?

    Yes Of course! At Upstep it is possible . we will even communicate with your Doctor if needed to get the prescription right.

  • What else can I be doing to help treat the problem?

    Supportive shoes, exercises and many other treatment approaches have all been shown to help and a combination of 2 or 3 seems to work best of all. That is why we offer exercises along with our orthotics as this gives good long term success.

  • What shoes are best?

    Any thing with a small heel tends to help most foot conditions as it helps to relieve the tension through the Achilles tendon. However comfort is also very important. A good rule is that anything that has similar ‘feel’ to a good pair of sports sneakers is ideal as they are well designed to help improve foot mechanics.

Call Us Toll Free: (800) 945-4770
Sunday - Thursday: 10am - 9pm (EST)
Friday: 10am - 5pm (EST)

Chat or Email: [email protected]



Upstep Custom Orthotics & Insoles

What's your sport?

upstep Custom Orthotics Holiday Sale upstep Custom Orthotics Holiday Sale

10 Products Listed

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  1. Golf Custom Orthotics

    Golf Custom Orthotics

    Regular Price: $249.00

    SALE $199.00

    Our Golf orthotic is specific to whether you are left or right handed as golf places unique stresses on each foot. This results in symptoms ranging from aching arches, painful heels or pain in the big toe or ball of the foot. Custom made orthotics improve comfort when walking and stability when powering through your swing Learn More
  2. Running Custom Orthotics

    Running Custom Orthotics

    Regular Price: $249.00

    SALE $199.00

    Everyone has their own unique way of running which is influenced by many important aspects, with the feet being one of the most important. This is why we believe that custom made orthotics made to match your specific foot shape are essential to give you the best chance at performing your best and reducing your risk of injury. Learn More
  3. Cycling Custom Orthotics

    Cycling Custom Orthotics

    Regular Price: $249.00

    SALE $199.00

    Designed to fill the spaces created between the foot and shoe by using your own foot shape, the Upstep Custom orthotic maximizes power output and improves comfort. It does this by reducing movement of the foot within the shoe so that no power output is lost.

    Learn More
  4. Hiking & Fitness Walking Custom Orthotics

    Hiking & Fitness Walking Custom Orthotics

    Regular Price: $249.00

    SALE $199.00

    Heathly feet are essential to any sport but even more so when hiking or power walking. The natural heel to toe 'roll' of good walking biomechanics is ideal but where excess pronation or arch collapse occurs, the foot becomes tired and injury occurs. This is where a Upstep Custom orthotic will make all the difference as it supports the foot as well as encouraging an efficient foot roll.

    Learn More
  5. Multi Sport Custom Orthotics

    Multi Sport Custom Orthotics

    Regular Price: $249.00

    SALE $199.00

    The principle behind out multisport design is to both support and improve the foots  function by combining the  unique shape of your feet with layers of cushioning materials to reduce injury from excessive impact. If you want something for all round activity then this is the ideal choice. 

    Learn More
  6. Basketball Custom Orthotics

    Basketball Custom Orthotics

    Regular Price: $249.00

    SALE $199.00

    Designed to be lightweight and maximize energy return by using your own foot shape and specific designs for basketball, the Upstep custom orthotics are made to work with your foot

    Learn More
  7. Football Custom Orthotics

    Football Custom Orthotics

    Regular Price: $249.00

    SALE $199.00

    A super slim orthotic that protects the areas of the foot most prone to injury and deflects stud pressure

    Learn More
  8. Gym Custom Orthotics

    Gym Custom Orthotics

    Regular Price: $249.00

    SALE $199.00

    Supports the foot when lifting weights but flexes and returns energy when dynamic movement is done. Learn More
  9. Tennis Custom Orthotics

    Tennis Custom Orthotics

    Regular Price: $249.00

    SALE $199.00

    During a typical tennis game the foot undergoes every conceivable type of stress possible. At the serve it must create a stable base from which the upper body can ‘wind up’ from then spring forward to take an optimal court position. The rapid changes in direction alternate the loads on the foot from heel to toes and the outside and inside of the foot. Upstep custom made orthotics are essential as they stabilize the foot but don’t restrict its ability to change direction quickly due to them being made to match your own foot shape

    Learn More
  10. Soccer Custom Orthotics

    Soccer Custom Orthotics

    Regular Price: $249.00

    SALE $199.00

    We believe foot shape is the most important part of any orthotic and by making all Upstep custom orthotics from your very own feet, we produce the ultimate soccer orthotics. This super slim orthotic protects the areas of the foot most prone to injury and deflects stud pressure to not only improve foot function but also reduce the risk of injury. Learn More