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The Freedom to Be Yourself!
Custom Orthotics that Power Up
Your Daily & Sports Activities

Comfort Can Be
Simple & Affordable!
We're living Proof! 
Personal Custom Orthotics
For Daily & Sports
Activities

How it Works

Simple & Easy!

Step 1
Step 1
Customize & Order 
At Home or On the Go!
Step 2
Step 2
Receive kit within 1-3 days
Easily Fit & Send Back
Step 3
Step 3
Get yours within 12 days & Enjoy!

Why Custom Orthotics?

Why are custom orthotics much better than the cheaper standard mass production inserts?
Well, it's like comparing customized glasses made for your eyes by a professional optometrist to glasses you can buy at any supermarket - there’s just no comparison.

Our custom orthotics are top quality and cost 40%-60% less when compared to other foot specialists.

What Your Customers Say About Us

I’ve been mountain biking for many years and especially after long rides, my feet would hurt from pushing the toe clips. I’ve tried Upstep orthotics and ...

Ron Katz, A Professional Cyclist

I have worn custom made orthotics for years! I have plantars fasciitis and without orthotics it is very very painful! The orthotics I got from Upstep have been amazing ...

Jessica Rosner, Teacher

The Upstep Orthotic are the finest orthotic I have ever worn. I’ve been wearing custom orthotics for over twenty years. The Upstep Orthotic immediately gave me relief ...

Bill Glasson, 7-Time PGA Tour Winner

See All Reviews

Designed By a Top Podiatrist

Your custom orthotics will be designed by Phillip Wells, our Chief Medical Officer, a top podiatrist, with over 20 years of experience.
Phillip Wells Bsc. (Hons) Podiatry MSCP HCPC Reg
Got a question to our Podiatrist? Ask away!
Step 1

Best Materials, Top Technology

Each pair of our custom orthotics is made with the most advanced materials available and manufacturing methods. We use over 56 different material combinations to give the ideal level of comfort and support, to help your feet work the best.

Why Upstep?

Top Podiatrist Designed
Podiatrist designed

Every orthotic is designed by a top podiatrist

Finest Materials
Finest materials

Top quality to ensure comfort & performance

Affordable Price
Affordable Price

30%-50% less than purchasing offline

Simple Process
Simple Process

From start to finish the process couldn’t be simpler

Customer care excellence
Customer care excellence

We pride ourselves on our industry leading customer service

100% satisfaction guarantee
Satisfaction Guarantee

60 day money back guarantee with NO catches

See how Upstep Orthotics can help you!

See how Upstep Orthotics can help you!

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Relieve Your Foot Pain
Enjoy Your Sport

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On your feet all day?
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The Upstep Difference

About Us

Experience
Experience

Our team has over 17 years of experience, making over 50,000 custom orthotics.

Technology
Technology

Dozens of material combinations to meet your specific needs.

Research-Based Medicine
Research-Based Medicine

We use research-based medicine, to define our approach to foot care and orthotic design.

Medical Panel
Medical Panel

Our medical panel is comprised of experienced clinicians with years of experience diagnosing and treating feet.

Guarantee
Guarantee

60 day money back guarantee! 

Quality Control
Quality Control

Production includes a strict QC process to make sure you receive the best product possible.

Need Help?
  • Good to know
  • Medical Questions
  • How do I know which orthotics are right for me?

    Our custom orthotics are based on your specific needs whether it is for everyday use, work or any sport activity. Simply choose the type, according to your activity and we will design & produce the perfect pair for you, based on your footprints and any other details you provide. Our live chat agents are also available on our website to help guide you through the selection process if needed.

  • What's the price range?

    Upstep's custom orthotics, which are designed by a top podiatrist, are priced between $189 - $239 , while medical practitioner designed custom orthotics are usually priced between $300-$600

  • Are they made to the actual shape of my foot?

    Yes. Each one of our orthotics is designed with you in mind. We use your footprint, as well as the information you provide during the ordering process. This includes your foot condition, your activities and any other details you may wish to include.

  • What if they don't work for me?

    Our customers happiness is our top priority. It is important to understand that due to the unique nature of custom orthotics, sometimes they may need adjusting to get them just right for you. We stand behind our product and want you to be happy. We offer a risk-free, 60 Day money back guarantee! If you’re not satisfied, we can make any adjustments or simply return them within 60 days for a full refund!

  • Can I wear them in any shoe?

    Most orthotics will fit more than one type of shoe as shown in the product page. However, don’t expect a pair made for hiking to fit your favourite ‘night out on the town’ elegant shoes.

  • What do we do for returning customer

    It is much easier to order extra pairs as the scan of your foot is kept on record for 5 years meaning that you can have the confidence to get extra pairs for any shoe or sport

  • Why do custom orthotics cost more than off the shelf insoles?

    This is just like comparing an off the peg suit against a made to measure one. The craftsmanship that goes into our orthotics means that cost are increased accordingly but the also that the fit and quality are excellent.

  • I am on my feet all day - do you have a solution?

    We know that if you are on your feet all day you need extra help. If your job has you standing all day, we will combine the design and materials specifically for you and the demands of your occupation.

  • Sport specific orthotics - what makes them so special?

    We combine design and materials with in an depth knowledge of sports biomechanics to make the ultimate sports orthotic for every sport. Every sport design has specific elements that help the foot perform its best.

  • Do your orthotics help any foot problems?

    Our podiatrist is able to make orthotics for nearly all foot problems. You will see a list all the most common ones when ordering your own orthotics and you will be able to tell us more about your problem if needed.

  • What should I do if I don’t have a diagnosis?

    Don’t worry. Just let us know where it hurts and we will help you get you the right solution. During the order process you will have the opportunity to show us where it hurts using a simple drawing of the foot.

  • Can my own Doctor’s advice or prescription be added?

    Yes Of course! At Upstep it is possible . we will even communicate with your Doctor if needed to get the prescription right.

  • What else can I be doing to help treat the problem?

    Supportive shoes, exercises and many other treatment approaches have all been shown to help and a combination of 2 or 3 seems to work best of all. That is why we offer exercises along with our orthotics as this gives good long term success.

  • What shoes are best?

    Any thing with a small heel tends to help most foot conditions as it helps to relieve the tension through the Achilles tendon. However comfort is also very important. A good rule is that anything that has similar ‘feel’ to a good pair of sports sneakers is ideal as they are well designed to help improve foot mechanics.

Call Us Toll Free: (800) 945-4770
Sunday - Thursday: 10am - 9pm (EST)
Friday: 10am - 5pm (EST)

Chat or Email: [email protected]