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Upstep Custom Orthotics for Flat Feet—2024 Review

Find out how our custom orthotics for flat feet can provide the support and comfort you need for better foot health in our comprehensive Upstep orthotics review.

a man in a white shirt and blue and pink suspenders
By Babafemi Adebajo
Kirsty Macdougall - Editor for Upstep
Edited by Kirsty Macdougall

Updated November 26, 2023.

Our team of physical therapists and orthopedics researches and recommends the best custom orthotics by Upstep. Our reviews are unbiased and provide accurate information about the products reviewed.

Flat feet occur when the arches of the feet are lower than normal or entirely absent. This condition can be congenital (present from birth) or develop over time due to factors like injury, age, or obesity.

Flat feet are generally asymptomatic, but when they cause pain, they can affect movement—Upstep's Custom Orthotics for Flat Feet help limit the adverse symptoms that may result from having flat feet, controlling abnormal foot motion and preventing injuries. They provide cushioning and support, making it more comfortable to walk, and can help completely get rid of pain and strengthen the foot over time.

a pair of Upstep's black shoe inserts for flat feet sitting on top of a white block
A shoe and a upstep custom insole for flat feet in orange, next to an insole mold
Upstep custom insole for flat feet being presented from the side
An Upstep custom orthotic for flat being presented in sneakers with side  and top-down view
Upstep custom orthotic in orange being presented in a dress shoe with another orthotic next to it
The topside and underside of Upstep custom orthotics for flat feet in orange, presented vertically

Relieve flat feet pain with Upstep's orthotics

Read Upstep orthotics reviews

Refunds

180-day money-back guarantee


Shipping and returns

Free shipping and free returns in the US


Coverage

FSA/HSA eligible


Payment plans

Klarna eligible; 4 interest-free payments

Upstep Flat Feet Custom Orthotics are easily the best insoles for flat feet—and the most effective. Our custom orthotics for flat feet are designed specifically for you by expert podiatrists according to your footprint, to help with existing foot conditions and to fit your lifestyle.

At Upstep, we design and create custom orthotics that align with your foot shape and print, targeting the root cause of flat feet. Our orthotics are specifically made to allow healthy movement, reduce fatigue, and prevent injury, helping you maintain body alignment, control abnormal foot motion, and prevent injury during walking.

At Upstep, we put our customers first by guaranteeing satisfaction and providing flexible payment options. Our insoles are 100% risk-free and come with a 180-day money-back guarantee. You can make payments with your HSA and FSA cards or choose to make four interest-free payments using Klarna. Not to mention, we also offer free shipping and returns.

  • Affordable prices: With our custom orthotics, you will pay up to 60% less on custom orthotics compared to other foot specialists.
  • Satisfaction guarantee: We offer a 180-day money-back guarantee and remakes with NO catches.
  • Quick process: The entire process, from start to finish, is simple and can be completed from the comfort of your home.
  • Podiatrist design: Our orthotics are created by professionals with years of podiatric expertise and experience.

Custom-made by top podiatrists

Addresses your foot needs directly

180-day money-back guarantee

FSA and HSA eligible

Free shipping and returns

Short wait for orthotics delivery



Why You Should Use Upstep Custom Orthotics for Flat Feet

Our team of international-level professionals, led by our head of podiatrist, Philip Wells, meticulously designs and produces each pair of custom orthotics. With over 100K orthotics and 25 years of work, we developed the next step on custom orthotics, made from the world's most advanced materials.





What sets Upstep's custom insoles for flat feet apart from pre-made insoles is that they are designed to fit perfectly based on the unique foot impressions you send and focus on the cause of your flat feet. The actual design is done by expert podiatrists, using over 56 high-quality materials to guarantee maximum support for the heel arches and comfort.





What's more, you have an unlimited number of returns within the first six months of receiving the orthotics. This guarantees that you get perfect orthotics that ensure you have pain-free mobility at no extra cost to you.

How Does the Process Work?

Upstep custom orthotics are designed and created based on your footprint and foot shape—which you provide to us through our impression kit.

an open laptop computer with the Upstep quiz for custom insoles for flat feet


Step 1

Take 50 seconds to answer a few short questions about your issue—it's 100% risk-free.

Upstep's kit for taking foot impressions for custom orthotics for flat feet


Step 2

Get Upstep's impression kit in 1-3 business days, imprint your feet, and send it back free of charge.

a pair of orange and black shoes insoles, custom made orthotics by Upstep in a box


Step 3

We'll create and ship your Upsteps with FedEx within 35 business days from the day we receive your imprint.



Wearing and Adapting to Upstep Custom Orthotics for Flat Feet

In the earlier stages, you shouldn’t aim to wear the custom orthotics for more than one hour at a time, as there can be some initial pain. As your body adjusts, you can increase the length of time you wear them until you can wear the orthotics without discomfort. Ideally, you should reach this point within two weeks. Upstep’s return policy allows up to six months for you to return the custom orthotic because of a complaint and get your money back if the claim is valid.





Pricing of Upstep Custom Orthotics for Flat Feet

When it comes to buying custom orthotics, the price of traditional custom orthotics can be anywhere from $400 to $800. When you add the cost of the consultation or shipping fees if you purchased the orthotics online, the price skyrockets.

Upstep offers a cost-effective alternative—with Upstep, you will pay up to 60% less on custom orthotics, and the whole process is simple and can be done in the comfort of your home. If you keep an eye out for bundle deals and sales, you can get a pair of quality custom orthotics at a great price. Additionally, here's what else you can do to ensure you get them at a price that fits your budget:

  • Payment plan: Upstep integrates with the BNPL platform, Klarna, allowing you to buy the orthotics in four interest-free payments. The first payment is made when the order is processed, while the remaining three installments are automatically deducted every two weeks.
  • FSA and HSA eligible: You can claim back reimbursement for these orthotics under FSA and HSA.
  • Free shipping and returns: Upstep offers free shipping and free return services within the United States.
Upstep Custom Orthotics for Flat Feet pricing



Upstep Orthotics Reviews: Proven Quality, Satisfied Buyers

At Upstep, we take pride in delivering high-quality custom orthotics that meet the needs of our customers with flat feet. Our commitment to excellence is reflected in the satisfaction of our verified buyers.

With a growing community of satisfied customers, Upstep has garnered positive reviews and testimonials from individuals who have experienced the benefits of our custom orthotics. These testimonials serve as a testament to the effectiveness and quality of our custom-made insoles.





The positive feedback we receive from our satisfied customers highlights the following key aspects of Upstep's custom orthotics:

  • Superior Comfort: Our custom orthotics are designed with precision to provide optimal comfort and support for individuals with flat feet. The personalized fit ensures that each pair is tailored to the unique foot anatomy of the wearer, enhancing overall comfort and reducing discomfort.
  • Pain Relief: Many buyers have reported significant pain relief after using our custom orthotics. By addressing the underlying causes of flat feet and providing proper arch support, our insoles help alleviate foot, ankle, knee, and lower back pain associated with this condition.
  • Enhanced Performance: Our custom orthotics not only relieve pain but also improve foot function and performance. With improved foot alignment and stability, individuals can engage in various activities with reduced fatigue and enhanced efficiency.
  • Durability and Longevity: Upstep's custom orthotics are crafted using high-quality materials and advanced manufacturing techniques. This ensures durability and longevity, allowing individuals to enjoy the benefits of our insoles for an extended period.





Don't Compromise on Your Foot Health and Comfort

When it comes to finding reliable, high-quality custom orthotics for flat feet, Upstep is dedicated to providing a solution that exceeds expectations.

By choosing Upstep, you can trust that you are investing in quality orthotics that have been meticulously designed and produced by a team of podiatrists and international-level professionals. Trust in our expertise, reliability, and commitment to excellence.

Join our community of satisfied buyers and experience the difference for yourself! Take a step towards improved foot health and overall well-being with Upstep.




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Recommended Reviews

Custom Orthotics for Heel Pain—2024 Review

Custom orthotics are a cost-effective and conservative way to safely and effectively manage symptoms of heel pain that you may be experiencing. Orthotics work to reduce the impact placed through the heel during daily and sporting activities while distributing the weight through the entirety of the foot. Read on to learn more about Upstep's custom orthotics for heel pain. FSA & HSA eligible Free shipping and returnsTailored to specific conditions How Custom Orthotics Help With Heel Pain Custom orthotics are inserted into your shoes with the aim of reducing the amount of load and shock placed through the heel as it strikes the ground. Materials used to make custom orthotics have shock-absorbing qualities, lessening heel pain during running or walking. They further distribute the weight evenly throughout the foot during weight-bearing exercise, reducing pressure.  Custom orthotics can also be made to accommodate other conditions of the feet that you may have, such as flat feet and bunions, which will reduce the risk of developing additional complications or symptoms.  ProsSafe conservative management strategyCompletely custom and uniqueOne set of orthotics can be used in multiple pairs of shoesCan be tailored to specific conditionsCast in the comfort of your own homeShipped directly to your doorEasy to useConsShort waiting period before receiving them Pricing of Custom Orthotics for Heel Pain The initial purchase of custom orthotics will be the greatest expense. Upstep has various pricing options, depending on the number of custom orthotics that you may purchase. For a single pair of custom orthotics specifically for heel pain, the price is around $229, with specials commonly run on our website. Purchasing two pairs of orthotics reduces the price to $174 per orthotic, and purchasing three pairs reduces the price to $155.67 per pair. We also offer you the option to split the payments up into four portions, making it easier to meet the initial requirements and obtain your orthotics sooner. Though it may sound expensive, other companies offer orthotics anywhere from $300 to $800. Using Custom Orthotics for Heel Pain Correctly Custom orthotics are extremely easy to use and do not require any alterations on your part. The orthotics are slipped into the shoe of your choice and can be used between various shoes you may have. Ensuring that the orthotics don’t move around in the shoe when walking or running is helpful in reducing any chances that pain or discomfort that could arise. Choosing the right orthotics for heel pain is essential, because incorrectly-fitting orthotics may aggravate your symptoms by increasing the pressure on weak and symptomatic areas. For example, ill-fitting orthotics may cause more weight to be translated through an affected structure, potentially leading to pain over time. Custom orthotics work for heel pain by reducing these pressure areas and improving overall comfort. Order your pair from Upstep, and you'll receive your at-home impression kit to ensure that the orthotics you receive are tailored to your specific criteria. It's important to know that, while orthotics may be uncomfortable at first, they should never cause you more pain than before. If this is the case, they need to be adjusted or your condition needs to be reassessed. What Makes Upstep’s Custom Orthotics for Heel Pain the Best Upstep's orthotics for heel pain are designed with shock-absorbant padding in the heel to lessen heel pain during daily activity. We offer free adjustments and assessments if the orthotics don't fit as they should, and a complete money-back guarantee if you still aren't satisfied after 120 days. We also offer free shipping and returns for all custom orthotics purchased on our website. Our website also offers a free quiz to help you effectively determine the correct custom orthotics that you require.

Running Custom Orthotics—2024 Review

While running offers many health benefits, it also places strain on the body. Injuries are far more likely without adequately managing this strain on the feet and legs. Whether you are doing it for fun or as a professional, injuries will hinder your running abilities, if not prevent you from running altogether. Not only do custom orthotics for running help you avoid injuries, but they also improve optimal energy transfer through the ankles and the feet to the ground. Additionally, custom orthotics can improve your peak performance, help relieve pain symptoms, and prevent deformity in the foot. Read on to learn more about Upstep's running custom orthotics and how they can benefit you. Covered by FSA and HRAFree shipping and returnsMade by podiatrists to ensure a perfect fit Why You Should Use Upstep's Running Custom Orthotics From improving your gait to supporting your feet and improving energy efficiency, Upstep custom orthotics help prevent running injuries and speed up recovery time. They are made from top-quality orthotic materials by podiatrists using advanced manufacturing methods. These podiatrists draw from years of experience, tailoring the design and fit of the orthotics to your foot specification and biophysical needs. Upstep's running custom orthotics help to safely manage several conditions that affect runners like plantar fasciitis, heel spurs, bunions, runner's knee, and shin splints. They also work well with any running or athletic shoe. ProsUnique materials aid shock absorptionOptimal energy transfer can improve performanceMore cost-effective than other orthoticsHigh-quality materials ensure durabilitySafe method of managing pain and injuryConsCan take up to 16 days to receive them The Price of Running Custom Orthotics The average market price of custom orthotics is between $300 and $800. The price reflects the individualized process that goes into their design and ensuring they fit the foot exactly. Upstep's running custom orthotics cost about 60% less than most brands, at $229 per pair. There is a discounted rate for buying two pairs, at $174 per pair, or three pairs, at $155.67 per pair. You can also get Upstep's orthotics covered by insurance, and payment can be made using Klarna, guaranteeing an interest-free payment. In the long term, custom orthotics are a wise investment. Upstep's running custom orthotics are made from durable, high-quality materials that will last two to three years. However, their over-the-counter counterparts typically only last about six months before needing replacing. » Plan on doing a lot of running? Check out the best insoles for running shoes and marathon runners Ordering Upstep's Running Custom Orthotics After filling out an online form, Upstep will deliver a foot impression kit to your address in four business days. Using the impression kit, you can imprint your feet at home and send them back to the company with the pre-paid return shipping label. Your orthotics are then made by experienced podiatrists and will be shipped to you within 16 days of receiving your impression kit. They are delivered to your doorstep with a 120-day money-back guarantee that allows you to return the insoles if you're not satisfied with the quality or fit. Using Upstep's Running Custom Orthotics Once received, you need to put the orthotics into your shoes. Simply slip the orthotics into your running shoes and ensure they don't move around in your shoes when you walk or run. You can also use them between different pairs of shoes if you wish. It may take a short while to get used to running with orthotics, and they will need some wearing in. They may cause slight discomfort, but they should not cause you pain.

Insoles for Standing and Walking All Day—2024 Review

Your feet can only take so much strain before your body shows signs of stress, particularly in those who stand or walk for prolonged periods. Being on your feet for more than four hours a day can cause leg swelling, muscle fatigue, lower back pain, neck stiffness, and other musculoskeletal disorders. Invariably, these lead to pain and discomfort in the body, especially in the feet. While there are several ways to treat foot discomfort and pain, insoles are well recommended. Read on to find out why Upstep's custom insoles for standing and walking all day are one of the best treatment options. How Insoles Help Someone on Their Feet All Day Most shoes are not designed to accommodate excessive strain or to relieve pain, but insoles can help bridge this gap. As layered inserts, insoles can be placed inside a shoe to reduce stress on the feet. They cushion the feet, absorbing the impact on the muscles and joints of the leg caused by prolonged standing or walking. Reducing the strain put on the feet eliminates muscle fatigue and joint pain. Upstep's shoe inserts for being on feet all day can help with reducing the strain while also helping keep the foot in the proper position or realign the foot, correcting posture and preventing deformity. They are custom-made by podiatrists and specifically designed for your feet. As such, Upstep's On My Feet All Day custom insoles ultimately enhance stability and stamina. Foot Conditions That Insoles Help With Examples of conditions that may require insoles are plantar fasciitis, Achilles tendonitis, flat feet, heel pain, sprains, and many more. With a good pair of insoles, these conditions are easily treatable in their early stages before they lead to severe foot pain and deformities. They are also excellent for preventing these conditions from developing due to being on your feet all day. Upstep's custom orthotics are voted the best insoles for flat feet for standing all day by thousands of satisfied customers. How to Wear the Insoles Before using the insole, ensure they are a proper fit for your shoe. When it comes to usage, you don't need to wear them excessively but wear them while you're standing or walking for more than a few hours at a time. It's advisable to get at least two pairs of insoles to fit in different pairs of shoes, so they are readily available and don't need adjusting every time you change your shoes. Related Topics» Check out our top choice of the best insoles for walking all day» Find out which are the best insoles for standing on concrete all day» Read more about over-the-counter insoles vs. custom orthotics» Does Medicare cover custom orthotics?» Should you wear orthotics all the time? Price of Insoles for Prolonged Standing and Walking On average, custom insoles for standing and walking for long periods cost between $200 and $800. Upstep's custom insoles for standing and walking all day, however, cost 60% less than many other custom orthotics. They only cost slightly more than over-the-counter orthotics, even though they are made from superior quality materials, are more durable, and are tailored to the exact shape of your foot. There is also a discount for ordering two or three pairs of insoles from Upstep. On My Feet All Day, as well as all other Upstep's custom insoles, come with a 180-day return policy. During this period, you can return the insoles for free and order a new pair to be made if you're not satisfied with the quality or fit. Moreover, Upstep allows four interest-free payments using Klarna, and they are covered by insurance. This means any purchase of an Upstep insole is eligible for a refund under the FSA and HSA plans. Why Upstep's Insoles Are Best for Standing and Walking All Day 180-day money-back guaranteeFSA & HSA eligible; Klarna eligibleFree shipping and returns Insoles from Upstep are easily the best choice when choosing custom orthotics for people who stand or walk for prolonged periods. They are designed by seasoned podiatrists using top-quality materials. You don't need to visit a physical store, as Upstep sends a foot impression kit straight to your home with a prepaid shipping label so you can return the foot impression kit for free. Using the foot impression kit, Upstep makes your well-cushioned custom insoles. The cushioned materials are in the top and mid layers to make the foot more comfortable while on your feet often and act as shock absorbers. Upstep's On My Feet All Day custom orthotics also contain rigid materials to support the foot arch during activities. The basal layer is made from temper-weave and breathable materials to prevent moisture and limit odor. They may also have additional features to help relieve pain and discomfort for your specific condition. ProsCustom-made by top podiatristsConveniently purchased from homeMade from high-quality materialsDurable Polypropylene shellRelieve foot pain from standing and walking for 4+ hoursEliminate foot pain from standing on concrete and other hard surfacesOne of the best insoles for arch support on the marketConsBrief waiting period before they arrive When you compare the relief you get from these insoles with their price, it's quite clear why anyone who has to stand or walk for long periods should choose Upstep's On My Feet All Day, custom shoe inserts for walking all day, over other custom orthotics or over-the-counter insoles. Order yours today to see for yourself why Upstep's custom orthotics are the best insoles for standing and walking all day!