Are custom orthotics covered by FSA?
Asked 2 years ago
Does anyone know if shoe orthotics are FSA-eligible?
I want to get custom shoe insoles/orthotics with my FSA credit. I read that FSA covers insurance payments and medical devices, so I think FSA should also cover shoe orthotics. Do I get orthotics with FSA credit, or should I pay and get a reimbursement?
This is a question for @Upstep, your help is appreciated!

Upstep Staff
Monday, November 15, 2021
Yes, of course.
You can buy custom orthotics with your FSA funds. You can get receipts that allow you to obtain reimbursements based on your insurance plan.
All of Upstep's orthotics are FSA eligible:
- Orthotics for everyday activity
- Orthotics for people who are on their feet all-day
- Orthotics for flat feet
- Orthotics for plantar fasciitis
- Orthotics for heel pain
- Orthotics for basketball
- Orthotics for fitness
- More types of orthotics
Upstep has orthotics for any type of foot condition or sport, and all of them are covered by your FSA insurance.
Jan Hodges
Thursday, November 18, 2021
The FSA Program helps you set aside tax-free funds for eligible medical or dependent care expenses, including custom orthotics. Regardless of the brand or material, if you purchase orthotics with your money, you can request reimbursement provided you can provide the receipt for the purchase on request. Buying custom orthotics from Upstep makes this whole process easy because upon completing your order, they send you an itemized receipt.
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