Do insoles go over the insole that comes in the shoe or do we remove the one that’s there?

A lot depends on the type of shoe. Some shoes provide some form of support, whereas others don't. Some come with removable inserts, while some are fixed. If a shoe has removable insoles, take them out before placing new ones. If they are not removable, then it is best to avoid adding insoles on top.

Good custom insoles are the best solution, as they are designed with your specific shoes in mind.

For a snug and comfortable fit, take a look at Upstep's range because our insoles are molded around both your foot shape and your shoe type.

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Take out the shoes existing insoles before inserting custom orthotics. If you don't remove the original insoles, custom insoles will not sit properly and securely. If your insoles are not full length they can be placed on top of the shoe's existing footbed. Over-the-counter insoles can be placed on existing insoles if it feels comfortable.

Depends with the shoes. Is it normal shoes or stability shoes. Stability shoes that are meant to fix pronation issues by adding in a higher density material to the medial side of the shoe near the mid-foot or heel. Only that the support in them might not really fit your feet needs. Which is what custom orthotics do-the are made according to your feet needs.

Now imagine folding a napkin to balance out the leg of a table, now you can enjoy a nice meal right? Well if your friend tries to add another napkin to the same table leg that was corrected then the whole thing is thrown off again. Adding an orthotic to a shoe… same idea. You may have to remove the insole if it is thick or does not fit the purpose a good support. But being flat-footed also means you probably also overpronate. Now you may over-pronate to the point where that is justified have both shoe insole and custom orthotic, that’s fine, but in most cases it’s overkill and can actually be just as harmful as not having an orthotic or at all.

When making custom insoles, you will need to indicate what kind of shoe you will be using it in. Once factored in, wearing a custom insole over the one your shoe insole should be no problem at all. If this relieves your symptoms and makes your feet more comfortable, go for it.

The answer depends on the type of shoe and insole under consideration. For example, while some shoes don't have removable insoles, others do. Likewise, many over-the-counter insoles are thick, making them impossible to use in shoes with pre-existing insoles. Thus, the best option is a custom orthotic that factors in the shoe type and foot size.